Frequently Asked Questions
Where are you located?
I am located on the east side of Indianapolis at Escape Salon and Day Spa.
What ages do you service?
16+ only. There are no additional guests allowed so please be sure all parties (client and parent/guardian) are comfortable with being dropped off and picked up once service is completed.
If I am allergic or sensitive to the products you frequently use can I bring my own?
Yes! I am happy to accommodate you. If there are specific products you like to use please bring them to your appointment.
How can I be updated about cancellations?
By following my Instagram @that1stylist. I post openings on my Instagram story.
What products do you use most often?
Design Essentials, Mizani, Kenra, Ebin new york, & Shine n Jam.
How do I cancel/reschedule my appointment?
Via your confirmation email 24 hours prior to your appointment. If it is within 24 hours of the appointment email firstname.lastname@example.org to communicate your cancellation. See "policies" tab for more information.
My reminder email states a different time than what I booked, which time is correct?
The time stated on your original confirmation is your correct appointment time. If you have booked any add-ons, the reminder email may show you what time the add on starts and not the entire appointment. Always refer to your original confirmation for the correct time.
Can I edit my appointment after its booked?
Usually once your appointment is booked you cannot edit or add information through the website. If you have any uncertainties, email email@example.com before booking your appointment. I am not responsible for any assumptions or misunderstandings.